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　　×××× southern province, boston

　　near merry lane

　　cell: ×××××××××××

　　email: ×××@

　　career objective :

　　a skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. exposed to erse business organizations dealing with different service and products. looking for a challenging position in an organization to utilize my skills and knowledge.

　　areas of interest :

　　good communication and supervisory skills

　　proficient in microsoft office, word and excel

　　possess good management skills

　　extensive knowledge of developing scripts and promotion product

　　possess excellent phone etiquettes

　　ability to work under pressure

　　professional experience:

　　abc network & enterprises, marytown, bc

　　×××× till date

　　telemarketing manager

　　implemented strategic business plans and set sales targets

　　responsible for hiring, training and supervising over fifty tele sales representatives

　　handled the tasks of designing and executing quality standards to improve call quality

　　responsible for establishing sales goals and objectives of the organizations

　　conducted meetings with branch tele sales managers

　　performed inventory control to prevent fraud and loss

　　atrd business associate & co, marytown, bc

　　×××× to ××××

　　telemarketing representatives

　　responsible for preparing presentations about the products and services

　　conducted market research to obtain potential customers

　　handled customer queries about service, product and price

　　maintained record of orders and customer contacts

　　confirmed orders with field representatives

　　responsible for follow-up on existing quotes

　　professional achievements:

　　awarded tele sales person of the year, ××××

　　increased sales by 98% within two months

　　educational summary:

　　bachelor of arts in business administration, daffodils college, ××××

　　master of arts in marketing, university of marytown, bc ××××

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