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　　sara 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　OBJECTIVE:

　　To contribute developed customer relations and administrative skills to a challenging in a hotel.

　　SUMMARY OF QUALIFICATIONS:

　　Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

　　Detail-and goal-oriented.

　　Function well in high-stress atmosphere.

　　Knowledgeable on both EECO and APTEC computers systems.

　　CAREER HISTORY

　　1992-Present THE OLIVER HOTEL,Whitewater,KS

　　Hotel Clerk

　　Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.

　　1988-1991 WALDEN HOTEL,Walton,KS

　　Hotel Clerk

　　Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

　　1986-1987 WALDEN HOTEL,Walton,KS

　　Sales Associate

　　Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

　　1983-1985 BETHEL COLLEGE,North Newton,KS

　　Secretary

　　Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

　　EDUCATION

　　BETHANY COLLEGE,Lindsborg,KS

　　Bachelor of Science;Sociology,1983

　　PREFERENCES

　　Furnished upon request.

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　OBJECTIVE:

　　To contribute developed customer relations and administrative skills to a challenging in a hotel.

　　SUMMARY OF QUALIFICATIONS:

　　Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

　　Detail-and goal-oriented.

　　Function well in high-stress atmosphere.

　　Knowledgeable on both EECO and APTEC computers systems.

　　CAREER HISTORY

　　1992-Present THE OLIVER HOTEL,Whitewater,KS

　　Hotel Clerk

　　Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.

　　1988-1991 WALDEN HOTEL,Walton,KS

　　Hotel Clerk

　　Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

　　1986-1987 WALDEN HOTEL,Walton,KS

　　Sales Associate

　　Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

　　1983-1985 BETHEL COLLEGE,North Newton,KS

　　Secretary

　　Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

　　EDUCATION

　　BETHANY COLLEGE,Lindsborg,KS

　　Bachelor of Science;Sociology,1983

　　PREFERENCES

　　Furnished upon request.

　　Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

　　Education is de-emphasized because candidate's work history is strong.

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　WORK EXPERIENCE

　　1987 to Present

　　Human Service Relief Worker:Temporary Resources,Columbus,IN

　　Work as a temporary substitute in a variety of human service programs including specializing clients in hospital,direct care of developmentally delayed clients,counseling and supervising adolescents in group homes and substitute teaching at institutions such as the Stafford School for the Deaf.

　　1984 to 1986

　　Residential Manager:Allied Group Homes,Columbus,IN

　　Worked in several residential programs for all levels of development delayed clients.Taught skills in daily living,cooking,hygiene,and community awareness.Provided emotional support to clients.Interacted with clients families.Implemented behavioral programs.

　　1982 to 1983

　　Residential Counselor:Harrison House,Mooresville,IN

　　Staffed community residence for five developmentally delayed clients.Implemented behavioral programs.Taught activities of daily living skills directed toward independent living and community integration.

　　1981 to 1982

　　Nurse's Aide:Center Street Nursing Home,Franklin,IN

　　1980

　　Mental Health Assistant:Bethany School,Bethany,IN

　　1979

　　Employment Counselor:Job Plus,Franklin,IN

　　Interviewed and counseled clients for the purpose of placement in jobs or training programs.Made referrals for employment or training programs.

　　1978 Social Worker:State of Indiana-Division of Child Welfare

　　1972 to 1977 Social Worker:State of Indiana

　　EDUCATION

　　1975 to Present Franklin College

　　Graduate-level courses in psychology,education,and counseling

　　1971 Bachelor of Arts in Social Science

　　Job descriptions are clear and to the point.

　　Use of bold type calls attention to key information.